Refund and Cancellations

At Ultimatix365, we strive to provide high-quality courses and excellent customer service. However, we understand that circumstances may arise that require you to request a refund or cancel your enrollment. This Refund and Cancellation Policy outlines our procedures for refunds and cancellations.

1. Refund Policy:
   • Course Refunds: If you are not satisfied with a course you have purchased, you may request a refund within [number of days] days from the date of enrollment. Refunds will only be issued if you have not completed more than 40% of the course content and do not meet your expectations.
   • How to Request a Refund: To request a refund, please contact our customer support team at support@ultimatix365.in with your name, email address, course name, and reason for the refund request. We will review your request and process the refund to the original payment method within a reasonable timeframe.
   • Refund Exceptions: Refunds will not be issued in the following cases:
     • If you have completed more than 50% of the course content.
     • If you have violated our Terms and Conditions.
     • If the refund request is made after 7 days from the date of enrollment.
     • If the course was purchased through a third-party platform or reseller. In such cases, you must contact the third-party platform or reseller directly for refund requests.
2. Cancellation Policy:
   • Course Cancellations: You may cancel your enrollment in a course at any time before the course start date. If you cancel your enrollment before the course start date, you will receive a full refund.
   • How to Cancel: To cancel your enrollment, please contact our customer support team at support@ultimatix365.in with your name, email address, and course name. We will process the cancellation and issue a refund to the original payment method within a reasonable timeframe.
   • Cancellation Exceptions: Course cancellations made after the course start date are not eligible for a refund, except in cases of extenuating circumstances such as medical emergencies or other unforeseen events. In such cases, you must provide documentation to support your request for a refund.
3. Contact Us:
   • If you have any questions or concerns about our Refund and Cancellation Policy, please contact us at support@ultimatix365.in.

By enrolling in our courses or using our services, you agree to abide by this Refund and Cancellation Policy. Ultimatix365 reserves the right to modify or update this policy at any time without prior notice.